Frequently Asked Questions

Towmi Business allows companies, fleet owners, hospitals, and transport providers to register their fleet (trucks, ambulances, or tow trucks) on the Towmi platform, receive bookings, and manage jobs efficiently through a dedicated business dashboard.

Fleet operators, logistics companies, ambulance providers, towing businesses, hospitals, cooperatives, or transport entrepreneurs who own vehicles and wish to generate revenue by receiving on-demand bookings via Towmi.

• Vehicle Haulage Services (Nationwide)
• Car Towing Services (Lagos State)
• Ambulance Services (Lagos State)

Visit the Towmi Business portal, complete the registration form, upload your company documents (CAC Certificate, Tax ID, etc.), and submit required vehicle & driver documents. Our onboarding team will verify and activate your account.

Yes, you can onboard multiple drivers and vehicles under your business profile. You have full control to assign vehicles to drivers directly via your business dashboard.

Customers request services directly via the Towmi App. Your registered drivers receive job notifications based on location and availability. Once accepted:

• Customer pays deposit upfront.
• Driver must verify Pickup OTP before starting the service.
• Final payment is collected upon completion before verifying Delivery OTP.

Towmi provides a base pricing model depending on service type, distance, and city. However, businesses may negotiate pricing with customers directly before confirming jobs.

Towmi handles secure payment collections from customers, including deposit and balance. Payouts to businesses are processed within 2 working days after successful job completion and delivery OTP verification.

All payouts are transferred to your registered business bank account provided during onboarding.

Yes, you have full access to manage, activate, or suspend your drivers and vehicles directly from your business dashboard.

Yes. Breaches such as fraud, poor service quality, customer complaints, or safety violations may result in temporary or permanent business suspension.

Contact our dedicated Towmi Business Support team via business@towmi.app or through the in-app business portal.

Absolutely. Reach out to our Business Tech Support team for any system or dashboard-related issues.